My Premium Site Licence Hasn't Activated?

My Premium Site Licence Hasn't Activated?

Very occasionally you may find that when completing checkout and being re-directed back to your site, the loop breaks and you're instead dropped onto your account overview page rather than back into the website you came from. This can sometimes stall the activation of your pro licence which will mean you can't yet connect it to a domain or access the PRO features. 

If this has happened to you, first of all - our sincere apologies. We can easily and quickly remedy it however, 7 days a week. 
Please let us know as soon as possible by either raising a support ticket here or letting us know via Facebook Messenger (our page is here). Please confirm the website's name (as you have saved it) and we'll get the licence assigned immediately. 


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